The industry's top guide to software quality -- completely updated!" Practical techniques for mission-critical and commercial software." Build a great software quality organization." Prepare for ASQ Software Quality Engineer Certification." Software quality assurance has never been more challenging -- nor more business-critical. In this completely updated guide, sixteen of the world's leading SQA experts share their practical experience with the full range of techniques available for managing software quality. Discover the best ways to organize, staff and improve your software quality organization. Learn how to make the most of inspections, software configuration management, Pareto charts, metrics, statistical methods, CASE tools and other key SQA tools and approaches." "Handbook of Software Quality Assurance, Third Edition" shows you how to: " Hire the right software quality professionals -- and get the best from them" Structure your software quality program for maximum effectiveness" Understand the role of software quality assurance in supporting the SEI Capability Maturity Model" Leverage proven quality techniques from other fields" Learn today's best practices for managing SQA in commercial software, customized mission-critical software, and embedded systems. Master the specialized techniques, standards, guidelines and rules for managing software safety, and walk through a state-of-the-art SQA case study at Boeing Space Transportation's Systems Software organization. Whether you're a software developer or customer, if you want more reliable software, this end-to-end guide will help you get it."