The Digital Innovation Playbook: Creating a Transformative Customer Experience
Extreame Savings Item! Save 43% on the The Digital Innovation Playbook: Creating a Transformative Customer Experience by Wiley at EMS Linux. Hurry! Limited time offer. Offer valid only while supplies last. A complete and practical road map to achieving unprecedentedbusiness success through digital innovation excellence In this breakthrough book,
A complete and practical road map to achieving unprecedentedbusiness success through digital innovation excellence
In this breakthrough book, world-renowned innovation strategistNicholas J. Webb uncovers the secrets of the world's bestinnovators. And what he found is that there is a new phenomenonthat he calls "Digital Innovation" which is sweeping the world. Inthis powerful book, Webb clearly defines innovation as "the processof delivering exceptional value through active listening."
His case studies show how great organizations like Kodak,IndyCar, U.S. Army, and Southwest Airlines have used DigitalInnovation to drive colossal success. Webb also discusses how DellComputers has set up their own Digital Command Center to monitorover 70,000 keywords in over 11 languages to listen, to learn, andto ultimately invent world-class technologies. He predicts thatDigital Innovation will replace the term Open Innovation and thatultimately every successful organization in the world will hire aChief Listening Officer (CLO).
- Demystifies the hyper-complex world of Digital Innovation
- Presents comprehensive case examples of how organizations bothlarge and small have deployed Digital Innovation methodologies togrow both sales and profit
- Shows how organizations are using digital media, Web 2.0, andsocial media to connect to their customer communities and internalstakeholders alike
With free online training that will help you put theory intopractice, The Digital Innovation Playbook prepares you toimplement a Digital Innovation culture into your corporatelife.
|Item Weight:||1.05 pounds|
|Item Size:||1.12 x 9.4 x 9.4 inches|
|Package Weight:||1.05 pounds|
|Package Size:||6.1 x 1.1 x 1.1 inches|
Have questions about this item, or would like to inquire about a custom or bulk order?
If you have any questions about this product by Wiley, contact us by completing and submitting the form below. If you are looking for a specif part number, please include it with your message.
Related Best Sellers
By Bastin Gerald
mpn: 350 illustrations, ean: 9780072133790, isbn: 0072133791,
Implement Oracle's Internet-based Manufacturing and Supply Chain Management products using this Oracle authorized resource. This comprehensive guide explains how to implement the planning, engineering, pricing, order fulfillment, and inventory manage...
By Brand: Morgan Kaufmann
ean: 9780123970336, isbn: 0123970334,
The Data Quality Assessment Framework shows you how to measure and monitor data quality, ensuring quality over time. You’ll start with general concepts of measurement and work your way through a detailed framework of more than three dozen measureme...
By SDC Publications
ean: 9781630570040, isbn: 1630570044,
Analysis of Machine Elements Using SOLIDWORKS Simulation 2016 is written primarily for first-time SOLIDWORKS Simulation 2016 users who wish to understand finite element analysis capabilities applicable to stress analysis of mechanical elements. The f...
mpn: biography, ean: 9783540407041, isbn: 3540407049,
Mika Hirvensalo maps out the new multidisciplinary research area of quantum computing. The text contains an introduction to quantum computing as well as the most important recent results on the topic. The presentation is uniform and computer science-...
By Brand: Springer
ean: 9781441926746, isbn: 1441926747,
An Introduction to Mathematical Cryptography provides an introduction to public key cryptography and underlying mathematics that is required for the subject. Each of the eight chapters expands on a specific area of mathematical cryptography and provi...
ean: 9781590594636, isbn: 1590594630,
*Immediately accessible to anyone who must design a relational data model―regardless of prior experience *Concise, straightforward explanations to a usually complex/ jargon-rich discipline *Examples are based on extensive author experience modelin...
By CRC Press
ean: 9781498745673, isbn: 1498745679,
Soft computing methods such as neural networks and genetic algorithms draw on the problem solving strategies of the natural world which differ fundamentally from the mathematically-based computing methods normally used in engineering. Human brains ar...
By Cengage Learning
ean: 9781111969752, isbn: 1111969752,
Prepare beginning programmers with the most important principles for developing structured program logic with Farrell's highly effective PROGRAMMING LOGIC AND DESIGN, COMPREHENSIVE, 7E. This popular text takes a unique, language-independent approach ...
ean: 9783319455983, isbn: 3319455982,
This guide for practicing statisticians, data scientists, and R users and programmers will teach the essentials of preprocessing: data leveraging the R programming language to easily and quickly turn noisy data into usable pieces of information. Data...
By O Reilly Media
ean: 9781491922064, isbn: 1491922060,
In today’s fast and competitive world, a program’s performance is just as important to customers as the features it provides. This practical guide teaches developers performance-tuning principles that enable optimization in C++. You’ll learn ho...